Online Banking - Frequently Asked Questions
If you can’t find an answer to your question, please Contact Us.
How do I sign up for Online Banking?
Current customers may sign up for Online Banking by completing the online banking application, or by coming into any FCB location.
I can’t log in or I forgot my Access ID and/or Password. Who do I call?
Call 866-323-4322. Our Customer Service Representatives can assist you Monday through Saturday from 8:00 am to 8:00 pm.
How late in the day can I make a transfer for today’s business day?
Only transfers received prior to 5:00 pm will post on the current business day. All transfers created after 5:00 pm, on weekends, or holidays will post on the next business day.
What is an “alpha-numeric, case sensitive” password?
“Alpha-numeric” means both numbers and letters are required. “Case-sensitive” means your password will be rejected if any letter’s case (upper or lower) is incorrect.
Can I download my account history into my financial management software?
Yes, account history can be downloaded into QuickBooks, Quicken, and/or a CSV file.
How much of my transaction history can I download?
You can download the last six months of transaction history.