Important Message for Online Banking Users
To ensure a more secure connection and uninterrupted service,
please upgrade your browser to a current version prior to June 25, 2017. 
Click HERE
 for more information!
 

Online Banking - Frequently Asked Questions

If you can’t find an answer to your question, please Contact Us.

 

How do I sign up for Online Banking?

Current customers may sign up for Online Banking by completing the online banking application, or by coming into any FCB location.

 

I can’t log in or I forgot my Access ID and/or Password. Who do I call?

Call 866-323-4322. Our Customer Service Representatives can assist you Monday through Saturday from 8:00 am to 8:00 pm.

 

How late in the day can I make a transfer for today’s business day?

Only transfers received prior to 5:00 pm will post on the current business day. All transfers created after 5:00 pm, on weekends, or holidays will post on the next business day.

 

What is an “alpha-numeric, case sensitive” password?

“Alpha-numeric” means both numbers and letters are required. “Case-sensitive” means your password will be rejected if any letter’s case (upper or lower) is incorrect.

 

Can I download my account history into my financial management software?

Yes, account history can be downloaded into QuickBooks, Quicken, and/or a CSV file.

 

How much of my transaction history can I download?

You can download the last six months of transaction history.

Get Started

Apply Now

Online, Tablet &
Mobile Solutions

Learn More

Auto Loans

with rates as low as

2.20% APR*